Shipping policy

Shipping Policy – Eunia

Thank you for shopping with Eunia. Below you’ll find all the details regarding our shipping process, delivery times, and order handling.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out promptly.

Please note that during high-demand periods, processing times may be slightly extended.

Shipping Time & Delivery

We offer worldwide shipping.

Estimated delivery times:

  • United States, United Kingdom, Canada: 7–12 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 8–15 business days

  • Rest of the World: 10–20 business days

Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs delays or carrier issues.

Shipping Costs

Shipping fees are calculated at checkout.
We may occasionally offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number to monitor your shipment in real-time.

Please allow 2–5 days for tracking information to update after shipment.

Customs, Duties & Taxes

Eunia is not responsible for any customs fees, import duties, or taxes that may apply to your order. These charges are determined by your local customs authority.

Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Delays

While we strive to deliver your order on time, delays may occur due to:

  • High order volume

  • Customs processing

  • Postal service disruptions

We appreciate your patience and understanding.

Lost or Stolen Packages

Eunia is not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

📧 Email: support@eunia.com

We’re here to help and will respond within 24–48 hours.

Thank you for choosing Eunia.